Maxi Cab Service FAQ

Maxi Cab Service FAQ                   

Do you have a question about Maxi Cab Service? If so, you have come to the right place. Check out our commonly asked questions below. If we have not addressed your query, please contact us on 0483 027 583, click here to email us or fill in the query form here.

What hours do you operate?

Maxi Cab Service operates 24/7 all day, every day. Are you needing a ride home from the city at 3am
after a big night out? No problem! Call us on 0483 027 583 and without hesitation, one of our
friendly drivers will be right there to make sure you get home safely.

How do I book a cab with you?

Maxi Cab Service is here for you every hour of the day and night. Pre-book online, call 0483 027 583
or email us at info@maxicabservice.com.au. It’s as easy as ABC! We will have a taxi sent to you
shortly after you book. But we do advise you to book early so that we can accommodate your needs
and provide you with a vehicle that meets your requirements.

Our friendly and helpful customer service team will walk you through the booking process and can
offer suggestions regarding times if you are arriving at or departing from either Melbourne or Avalon
Airport.

Does Maxi Cab Service cover the whole of Melbourne?

We certainly do! Are you holidaying around Melbourne but aren’t too keen travelling on public
transport? Book with us, and for a highly competitive price, we will drive you safely to your
destination. No need to worry about us wasting your time or money either. Maxi Cab Service will
take you on the most direct route unless you indicate your preference for an alternative route.

We can drive you home, to the CBD, Melbourne and Avalon Airports or anywhere else in Melbourne
you would like to go.

How many passengers can you carry?

With Maxi Cab Service you can book up to 11 passengers. This is perfect if you are going out for the
night with friends. You can all ride together without having to worry about booking multiple taxis or
travelling on public transport. And the bonus for booking our ever-popular maxi taxi? You can share
the cost with your friends, so not only do your friends benefit but you do too.

We will always help you with your bags and luggage as well. If you require wheelchair accessibility
our maxi cabs will accommodate your needs and take you where you want to go. Just let us know if
you need wheelchair access when booking.

Our maxi cabs are spacious, clean and comfortable – the perfect option if you are travelling with a
group of friends, or to or from the airport.

Can I find out how much my trip will cost beforehand?

Yes. All fares are calculated on the meter. But we also run on a set price, which is perfect if you need to split your fare with your friends. If you want to work out your fare in advance, calculate it using this link

We have found that people prefer the set pricing option because it allows them to plan their trip right down to the finest detail. 

Contact us if you would like a free quote by calling us on 0483 027 583, emailing us at info@maxicabservice.com.au, or by filling in the form on our website.

Will I be able to fit my wheelchair into a maxi cab?

As Maxi Cab Service has a large range of vehicles, we can provide you with a wheelchair accessible
maxi taxi. All cabs are the latest models, clean and well-maintained. We guarantee an enjoyable and
comfortable ride with us.

How do I pay for my trip?

Payments can made using card or cash, although card payments attract additional charges. We
accept Visa, Mastercard, American Express, Diners Club, Cabcharge and Motorpass.

What are your drivers like?

Courtesy, efficiency and cleanliness are what we live by at Maxi Cab Service. We believe in giving you
the service you deserve. Not only are our drivers fully trained, well-groomed and good
communicators, but they have exceptional knowledge of Melbourne metropolitan areas, the CBD
and Melbourne’s hotels and airports.

As the customer is always our priority, we keep you informed about possible delays and always take
the most efficient routes to get you to your destination. And we treat our cars like we do our
passengers – with optimal respect. We ensure our cabs are cleaned between passengers and we can
promise you a comfortable and smooth ride. Whether you are travelling to or from the airport or are
out for a night on the town, we have you covered. All you need to do is sit back and enjoy the ride.

Can I bring my baby with me?

Absolutely! We have a range of baby and child seats available. Just let us know before the trip and we will install the seat that suits your child’s age and requirements. There is no need to travel without your baby when you book with Maxi Cab Service.

Can you accommodate a large amount of luggage?

Family holidays always means there is a lot of luggage. And we know lots of large suitcases are not
going to fit into your average sized cab. That’s where our maxi taxis spring into action. They have
ample space for extra luggage. Our drivers will go that extra mile to make you feel comfortable and
carefree on your journey.

Do you offer other services besides transporting passengers from one destination to another?

Yes, we do. Say you need an urgent parcel delivered to its destination that same day, Maxi Cab
Service will take care of it for you. Book the job with us and we guarantee your parcel will be
transported directly to its destination.

Why should I choose Maxi Cab Service over other taxi services?

Foremostly, Maxi Cab Service will have you travelling to your destination in style in our latest and
thoroughly cleaned vehicles. Secondly, our service is a cut above the rest. Our well-groomed and
highly skilled drivers provide reliable and economical transportation for you.

Thirdly, not only is Maxi Cab Service a brand you can trust, but we always put our customers first.
Operating 24/7, seven days a week, our taxis accommodate private tours, weddings and much more.

Book with us now for a comfortable, economical and reliable trip while you travel in style.

 

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